How we use collected data
Who has access to the data
Your data rights
Our use of cookies
How phone services (calls/SMS) are handled
It applies in addition to our Site’s Terms and Conditions.
This Privacy Policy
Collection, use, and retention of your data as described
Use of your phone number for service or marketing (with your consent)
Location data
Clicked links and viewed content
Device/browser information
Manually Provided (via forms or calls):
Name, email address, phone number, address
Call content or voicemail (if applicable)
Consent for SMS/phone marketing (opt-in required)
Record voicemails or calls for training or service quality (with notice where required by law)
Use SMS messaging (text) to respond to your inquiries if opted-in
In compliance with:
Canada’s Anti-Spam Law (CASL)
U.S. Telephone Consumer Protection Act (TCPA)
Customer support (phone or email)
Internal statistics
Sending confirmations, updates, or marketing (with opt-in consent)
If legally required
For legal defense or protection
During sale/transfer of business
With third-party service providers (e.g., VoIP, SMS platforms) under contract to maintain data privacy
Right to access, correct, or withdraw consent
Right to lodge a complaint with the Office of the Privacy Commissioner of Canada
U.S. (State-Specific – e.g., California CCPA):
Right to know what data is collected
Right to delete or opt out of data sales (we do not sell data)
Right to non-discrimination for exercising privacy rights
Marketing emails via the “unsubscribe” link
SMS/text marketing by replying "STOP"
Phone marketing by requesting removal during a call or contacting us
Cookies via your browser settings
Functional cookies
Analytical cookies
Third-party cookies
We use secure servers and browser encryption
Employees are under strict confidentiality obligations
Data is retained only as long as necessary
We will notify you if data is stored longer than expected
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